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Our ERP Implementation Process 

Needs Discovery

We will work with your management to determine process bottlenecks, discover process optimization potential such as task automation, and align company's digital transformation objectives with appropriate strategies.

Fit-for-Purpose Evaluation of Epicor ERP system

We will give a detailed demonstration of how Epicor ERP system and Finsoft's automation & connected solutions can be a fit-for-purpose solution to meet clients' desired goals. From our years of experience, we have a bag full of best-practices to meet your needs. We can also draw up an long-term process optimization plan for your organization to that will enhance your competitive edge 

Design, Customization & Implementation

A dedicated team of consultants and technicians will be working closely with your project manager(s) to attain the desired results, within the agreed timeline and budget. We will ensure our team is available at all times to assist you at all stages of this process.

Training & Workshops

We will provide training to client's staff to familiarize themselves with the new system. As transitioning to a new system will also have a significant affect on staff and productivity, we can also provide:

  1. Change Management workshop to cushion their anxiety and to adapt to the impending changes.

  2. Train-the-trainer program to enable independence in cascading knowledge to new users.

Scope of Work Documentation

After thorough meetings with the client to identify areas for improvement, we will construct a detailed scope of work for the project . This will include:

1. Process issues, proposed solutions, and expected outcomes

2. Epicor ERP and process automation implementation methodology

3. Finsoft Consulting and client's share of responsibilities 

3. Projected timeline

4. Training needs of employees to ensure quick adoption

5. Cost breakdown

Post-deployment Troubleshooting

We will have dedicated staff on stand-by throughout the post-deployment period to overcome teething problems. 

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