Epicor defines digital transformation as, “reimagining how you bring together people, data, and processes to create value for your customers and maintain a competitive advantage in a digital-first world.” At its core, digital transformation is about harnessing the power of the cloud to deliver additional value to your customers and your internal end-users. From moving email and productivity applications to the cloud with services like Epicor to going all-in with the full Epicor Cloud suite, businesses are leveraging the cloud to centralise and integrate information systems throughout the organisation.
Developing a robust Digital Transformation Roadmap
Digital transformation projects tend to center on one of the following categories:-
★ Delivering a seamless, integrated, multi-channel customer experience
★ Modernising and increasing the efficiency of e-commerce and mobile platforms
★ Increasing the amount of flexibility, agility and security of the business infrastructure with modern platforms.
Digital transformation roadmaps follow the same 5 steps: -
1) Discovery
Epicor ERP is a unique discovery software platform for all organization. It offers flexible, industry-specific enterprise resource planning solutions that are designed around the specific needs of manufacturing customers. The solutions leverage new technologies such as the Internet of Things (IoT), social collaboration, big data and analytics, 3D design automation, and mobility for a combination of rich global functionality built on agile technology.
2) Assessment
Epicor ERP capabilities also include a CRM Assessment tool to manage customer and partner data, invoices, quotes, orders, multi-level pricing contracts, and more. Tools for performance management provide visibility into the business, allowing users to plan, execute, and analyze at both strategic and tactical levels using business intelligence (BI) data. Users can securely capture, store, manage, and access content and documents at any time, via any device, using Epicor’s content management system (DocStar), empowering interdepartmental collaboration.
3) Pilot
Epicor ERP could also direct companies/organization to achieve their company goals and directions to ease employees workload burden. Organizations are able to manage and streamline financial operations and gain insights into performance, expense, and risk through tools and controls to support complex legislative requirements. Features for planning and scheduling provide day-to-day control and long-range planning, helping to manage supply and demand in real-time with resource optimization, availability, change management, and etc.
4) Execution
Epicor ERP’s tools for manufacturing and production provide a full range of supply chain management, execution and distribution capabilities.
5) Support
Epicor ERP helps and support organizations plan and execute simple or complex, multi-level projects with strict costing and billing through features for project planning, time and expense management, billing and revenue, and resource management. Users are able to maximize service effectiveness by coordinating service center processes and managing each aspect of the supply chain from forecasting to fulfilment. Epicor ERP also includes human capital management from onboarding, to talent management.
To accurately develop a roadmap, it’s important to assess existing customisations and complex workloads that won’t easily migrate to your new environment.
“By 2020, a corporate ʻnocloudʼ policy will be as rare as a ʻnoInternetʼ policy is today.” - Gartner